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Tourism and Services

In tourism the facility type changes everything. Hotels, beaches, marinas and event organisers are candidates for different programmes; what applies to one does not apply to another.

The questions we ask before producing a result

  1. Do you operate an accommodation establishment or organise events?
  2. Is there a beach, marina or tourism boat?
  3. Do you offer activities with physical risk, such as adventure tourism?
  4. Does a tour operator or corporate customer impose a sustainability requirement?
  5. Is your energy and water consumption measured?

Candidate ISO standards 10

Most commonly confused in this field

Blue Flag is not a hotel certificate

It is an annual award programme for beaches, marinas and tourism boats. It is an FEE programme, run through national operators, and assessed against annual criteria.

Green Key and ISO 21401 are not the same record

Green Key is a separate programme organised by facility category; ISO 21401 is a management system standard for accommodation establishments.

ISO 20121 does not apply to hotels automatically

It is an event sustainability standard; for an accommodation business the event role is questioned separately.

Non-ISO programmes common in this field

These are not ISO standards; each has its own scheme owner, issuing body and rules. Whether they are candidates is decided by activity and buyer requirement.

  • Green Key
  • Blue Flag (FEE)

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This page is for information only; it is not legal advice. A record appearing here does not mean it is required for your business. This library does not issue certificates.

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